How much do your services cost?

Every engagement begins with an honest conversation. We identify your key challenges, goals, and opportunities, then build something specific to you. Pricing depends on scope, services, and timeline. We work on an hourly, retainer, and project basis. The best first step is a conversation.

Can we engage you for just one area, or is it all-or-nothing?

Absolutely. Our goal is to meet you where you are, and where we can have the biggest impact given your budget and timeline.

What is the time commitment?

It depends on the engagement. Project-based work has a defined scope and timeline. Retainer partnerships typically begin with a three-month minimum, which gives us enough time to do meaningful work together.

Where are you located?

Our team is across the US, with members in New Orleans, New York City, Los Angeles, San Francisco, and beyond. We work with clients remotely, all over the world.

Do you only work on openings?

No. We work with established hospitality businesses navigating growth or change, and with first-time founders who need a thought partner from the beginning.

How do we know if we're the right fit?

We work best with independent, founder-led businesses that have a clear point of view and are ready to invest in the structure behind it — whether you're pre-opening, scaling past your first location, or professionalizing a business that's outgrown its systems.

What does onboarding look like?

Once we've signed a contract and collected a deposit, we move into a structured onboarding process and take time to understand your business deeply.

How soon can we get started?

Once we've had our first conversation and scoped a proposal, most engagements begin within a week of a signed contract and deposit. Timelines can move faster for time-sensitive work.

Frequently Asked
Questions

Every engagement begins with an honest conversation. We identify your key challenges, goals, and opportunities, then build something specific to you. Pricing depends on scope, services, and timeline. We work on an hourly, retainer, and project basis. The best first step is a conversation.
Absolutely. Our goal is to meet you where you are, and where we can have the biggest impact given your budget and timeline.
It depends on the engagement. Project-based work has a defined scope and timeline. Retainer partnerships typically begin with a three-month minimum, which gives us enough time to do meaningful work together.
Our team is across the US, with members in New Orleans, New York City, Los Angeles, San Francisco, and beyond. We work with clients remotely, all over the world.
No. We work with established hospitality businesses navigating growth or change, and with first-time founders who need a thought partner from the beginning.
We work best with independent, founder-led businesses that have a clear point of view and are ready to invest in the structure behind it — whether you're pre-opening, scaling past your first location, or professionalizing a business that's outgrown its systems.
Once we've had our first conversation and scoped a proposal, most engagements begin within a week of a signed contract and deposit. Timelines can move faster for time-sensitive work.

Frequently Asked Questions